AuraDox Enterprises LLC, doing business as ZikQuote ("ZikQuote," "we," "us," or "our"), is responsible for the information practices described in this Privacy Policy. It covers our websites, landing pages, quote and estimate forms, marketing, and related communications and matching services (the "Services").
This notice explains our information practices and your choices. Reading it or using the Services does not waive your rights or supply consent where the law requires a separate affirmative choice. Contact and other consent disclosures presented with a form apply to that request, subject to applicable law and your privacy choices.
A contractor business site or matched-business presentation may display business names, uploaded logos, selected public contact information, and business-specific notices supplied or authorized by that business. Authorized public business information may be obtained through automated website reading (scraping), including browser rendering when JavaScript is needed. Infrastructure and AI providers may process that information for the requested business presentation. The business's authorization is separate from your homeowner request. It does not expand permission to contact you or to share mobile numbers, SMS opt-in data, or messaging consent. Review the named business's notices for its practices; this Privacy Policy continues to describe ZikQuote's own processing.
1. Our Services and Your Information
ZikQuote provides home-service information, preliminary project-cost estimates, and quote-request matching. We are a marketing and lead-generation business, not the contractor performing the work. We may receive compensation for transferring or selling requests to contractors, home-service companies, lead buyers, marketplaces, call centers, and marketing partners. You do not need to buy a service to submit a request.
Estimates are preliminary information; service arrangements, actual pricing, and work are agreed with the independent provider. Our Terms of Service explain these matters. This policy addresses personal information rather than the terms of a contractor's work.
2. Information We Collect, Its Sources, and Its Uses
The categories below describe our collection, use, and disclosure practices, including during the preceding 12 months. The information collected depends on the pages you visit, the service you request, your communications, enabled technologies, and your choices. Not every example is collected about every visitor. Business disclosures and sales or advertising sharing are distinguished below; Section 4 explains the recipients and Section 7 explains retention.
Identifiers and contact information
Name, email, telephone number, mailing or property address, ZIP code, IP address, cookie or device identifiers, and request identifiers. This includes applicable customer-record information under California Civil Code section 1798.80.
Sources: You, your browser or device, and referral, advertising, verification, and service partners.
Purposes: Process and match requests, communicate, verify submissions and consent, measure advertising, prevent abuse, and maintain business and legal records.
Recipients of business disclosures: Service vendors; contractors, lead buyers, marketplaces, call centers, and marketing partners; advertising and measurement partners; and the legal or business recipients described in Section 4.
Sale or advertising sharing: Contact and request identifiers may be sold to lead recipients. Online identifiers and permitted matching information may be shared with advertising and measurement partners.
Project, property, and commercial information
Requested service, property and project details, preferences, descriptions or files you send, request history, and contractor-reported contact, appointment, project, payment, and project-value information.
Sources: You, referring partners, participating contractors, and their business systems.
Purposes: Provide preliminary estimates, match and fulfill requests, support consumers and partners, assess lead quality, measure results and advertising conversions, and maintain business and legal records.
Recipients of business disclosures: Service vendors; contractors and other lead recipients; advertising and measurement partners receiving limited conversion information; and legal or business recipients.
Sale or advertising sharing: Project and request information may be sold to lead recipients. Limited outcome or conversion information may be shared with advertising and measurement partners.
Internet, device, and interaction information
Browser and operating system, device type, page visits, form steps and interactions, referral URLs, advertising clicks, campaign parameters, timestamps, session identifiers, performance logs, and security or fraud signals.
Sources: Your browser, device, interactions, and advertising, analytics, verification, or security providers.
Purposes: Operate and improve the website, understand form performance, attribute requests, measure or personalize advertising, verify submissions, and protect the Services.
Recipients of business disclosures: Hosting, analytics, verification, and security vendors; lead recipients receiving relevant submission evidence; advertising and measurement partners; and legal or business recipients.
Sale or advertising sharing: Relevant submission metadata may accompany a sold lead. Online activity and identifiers may be shared with advertising and measurement partners.
Approximate location
Service area or approximate location derived from ZIP code or IP address. A property address supplied for a project is also collected as contact and project information above.
Sources: You, your device or browser, and location or service-area information from partners.
Purposes: Determine service availability, match requests geographically, provide regional estimates, measure advertising, and prevent fraud.
Recipients of business disclosures: Service vendors, lead recipients, advertising and measurement partners, and legal or business recipients.
Sale or advertising sharing: Service-area information may accompany sold leads; approximate location may be shared for advertising and measurement.
Communications and consent evidence
Emails, texts, support requests, call metadata and voicemails; call recordings when made with legally required notice or consent; the disclosure shown, your response, electronic-signature evidence, submission time, and privacy or contact preferences. Form-verification services may record the page and your interactions to document a request and consent.
Sources: You, communication providers, participating recipients, and consent-verification services.
Purposes: Respond to requests, provide support, document and honor consent and opt-outs, investigate quality concerns, and comply with or defend legal obligations.
Recipients of business disclosures: Communication, verification, and other service vendors; lead recipients receiving relevant request or consent evidence; and legal or business recipients.
Sale or advertising sharing: Relevant consent and submission evidence may accompany a sold lead. We do not provide the content of private support messages or call recordings to advertising platforms for targeted advertising.
Inferences
Likely service interests, project urgency, suitable service area, advertising audience, and assessments of request quality or fraud risk derived from the information above.
Sources: Our analysis and information supplied by service, marketing, advertising, and verification partners.
Purposes: Match requests, improve estimates and service quality, prevent abuse, and evaluate or improve advertising.
Recipients of business disclosures: Service vendors, lead recipients, advertising and measurement partners, and legal or business recipients.
Sale or advertising sharing: Project-interest or request-quality information may accompany sold leads; advertising-related inferences may be shared with advertising partners.
Sensitive information and information about others
Our forms do not request Social Security numbers, government IDs, account passwords, payment-card or financial-account credentials, race, religion, health diagnoses, biometric identifiers, or precise device geolocation. Do not include sensitive or consumer health information in project descriptions, uploads, calls, texts, or emails. Provide another person's information only if you have authority to do so.
Accessibility projects, including walk-in tubs or stairlifts, are handled as requested home-service categories; we do not use those selections to infer a diagnosis or disability. If we learn that sensitive information was inadvertently supplied, we will delete or restrict it as appropriate under applicable law. We do not sell consumer health data, use sensitive personal information for targeted advertising, or use or disclose California sensitive personal information for purposes requiring a right-to-limit notice. Where law requires consent or prohibits processing, this policy does not replace that consent or override the prohibition.
3. How We Use Information
In addition to the category-specific purposes above, we use relevant personal information to operate and administer the Services, respond to inquiries, send requested information, provide support, and manage relationships with participating companies. We use request details to calculate preliminary estimates, assess service availability, and route or sell quote requests. Matching and estimate tools may use automated calculations based on project details, location, availability, and other relevant service factors.
We use information to understand website and advertising performance and improve our services. Participating contractors may provide request and project outcomes, including project value. We may associate this information with your request and share relevant identifiers and outcome information with advertising and measurement partners to measure and improve advertising, subject to applicable privacy choices.
We use information to detect spam and fraud, secure our systems, validate requests, investigate complaints, honor privacy and contact preferences, maintain consent evidence, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations. We may use relevant records to establish, exercise, or defend legal claims or evaluate a corporate transaction. We do not use the Services to make credit, employment, insurance, or housing eligibility decisions or provide consumer reports under the Fair Credit Reporting Act.
Processing remains subject to legal requirements for necessity, proportionality, purpose limitation, and consent. A materially different use will receive any additional notice and consent required by law; a broad statement in this policy is not permission for an incompatible or prohibited use.
4. How and With Whom We Disclose Information
- Contractors and lead recipients: Independent home-service companies, lead buyers, marketplaces, appointment setters, call centers, and marketing partners receive relevant contact, project, request, verification, and consent information to evaluate or respond to your request and market related services as permitted by law. Some are intermediaries, so the company receiving the request first may differ from the company contacting you. Additional transfers do not remove applicable privacy or contact restrictions. Named participating companies are identified on our marketing partners page.
- Service vendors: Providers of hosting, storage, communications, analytics, customer support, security, fraud prevention, and consent verification process relevant information to help deliver the Services, subject to applicable law and contractual restrictions. Advertising disclosures are described separately below.
- Advertising and measurement partners: Advertising networks, search or social platforms, analytics providers, and attribution partners receive online identifiers, interaction and campaign information, approximate location, and permitted matching or conversion information for measurement, audience selection, or advertising, subject to applicable choices. These partners may combine information with activity on other websites and services.
- Related companies: Affiliated or commonly controlled businesses may receive relevant information for the disclosed purposes, subject to applicable restrictions and choices.
- Legal, safety, and professional recipients: We may disclose relevant records to regulators, courts, law enforcement, advisers, auditors, insurers, or other parties as reasonably needed to comply with law or valid process, protect rights or safety, investigate fraud, or address legal claims.
- Business transactions: Information may be disclosed to prospective or actual transaction parties and advisers in a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, with applicable safeguards and continuing legal restrictions.
Independent recipients generally control their own processing under their privacy notices and legal obligations. Review their notices and contact them about their practices. This does not limit our own responsibilities for disclosures, contracts, or consumer requests under applicable law.
5. Sales, Sharing, Cookies, and Online Choices
We sell quote-request information to participating lead recipients. Disclosing information for money or other valuable consideration may be a "sale" under state privacy law. Disclosures to advertising partners for advertising based on activity across different businesses may be California "sharing" or "targeted advertising" under other state laws, even without a payment. Section 2 identifies the affected categories and recipients. Operational disclosures to a restricted service provider and other statutory exceptions are treated according to the applicable law.
Cookies, pixels, tags, local storage, and similar technologies help operate the website, remember preferences, measure traffic and form interactions, attribute requests, personalize advertising, and prevent fraud. Partners may collect online activity directly through these technologies. Consent-verification tools may document a form session, the page and disclosure presented, interactions, and submission evidence to help verify a request. This differs from optional advertising measurement.
Use Do Not Sell or Share My Personal Information to activate the browser opt-out control without an account or identity verification. It suppresses optional advertising and analytics tags on future page loads from that browser. A qualifying Global Privacy Control (GPC) signal activates the same browser-level suppression automatically. The choices page displays whether that preference is active. GPC is available through supporting browser settings or extensions; enable it on each browser or device.
Where required by law, a recognized opt-out signal also applies to profiles and records we can associate with the signaling browser or device; a second request is not required for those associated records. For prior quote requests or associated advertising disclosures that we cannot associate with your browser, email hello@zikquote.com or call 401-314-3394 with the email address or phone number used for the request. Sale, sharing, and targeted-advertising opt-outs do not require identity verification; we may ask only for information reasonably needed to identify the records and apply your choice. We apply requests to information we can associate with you as required by law.
An opt-out does not erase previously disclosed information or stop processing permitted under a legal exception, such as necessary service-provider processing, security, or legal recordkeeping. A request to fulfill a service is not automatically an exception to a sale opt-out. We will obtain any affirmative authorization required before a disclosure that conflicts with an applicable opt-out. Privacy choices and permission to call or text are distinct; see Section 6.
Browser cookie settings can also restrict storage, but may affect functionality. Clearing storage or using a different browser can remove a locally stored preference; a GPC signal continues to apply while enabled. Ordinary "Do Not Track" signals are not treated as GPC or another legally recognized opt-out preference signal. We do not otherwise respond to ordinary Do Not Track signals.
6. Communications and Consent Records
We and participating companies may communicate about your request and market related services by phone, text, or email, only as permitted by applicable law and the consent actually obtained. Where required, the form presents a separate contact-consent disclosure describing the companies and technologies covered, including automated dialing or artificial or prerecorded voices. This Privacy Policy does not itself authorize those communications or expand a form's consent to every downstream recipient. Each sender must obtain any additional consent the law requires, including seller-specific permission where required.
Consent to marketing calls or texts is not a condition of purchasing goods or services. Message and data rates may apply. Revoke consent by a reasonable method, including telling the caller, replying STOP to a text, using an email unsubscribe link, or contacting us at hello@zikquote.com or 401-314-3394. We honor requests within applicable legal periods. Contact independent senders directly about their communications as well; notifying one independent business may not notify every other business. Revocation does not invalidate lawful processing before it took effect.
We maintain submission, disclosure, electronic-signature, consent, communication, and opt-out records for verification, compliance, fraud prevention, and dispute resolution. These may include the form information, disclosures presented, and your interactions described in Section 2. We retain limited suppression information needed to honor your choices.
7. Retention and Security
We retain personal information only as reasonably necessary for the disclosed purposes, considering the category, request status, required records, security needs, legal limitation periods, and unresolved complaints or disputes. The following criteria apply to the categories in Section 2:
- Contact, project, commercial, and derived information: While needed to process a request and provide support, then for the period reasonably needed for accounting, quality review, fraud prevention, applicable legal obligations, and claims. Request-linked outcome and conversion records follow these criteria and applicable advertising choices.
- Device, internet activity, and approximate location: For the period needed to operate, secure, and measure the Services and attribute advertising, considering the technology's lifetime and applicable provider retention settings. Information retained as consent or dispute evidence follows those records' criteria.
- Communications and consent evidence: For support, compliance, and the period needed to establish or defend consent and claims. Where Telemarketing Sales Rule recordkeeping requirements apply, required records are retained for five years. Minimal opt-out or suppression information may be retained as needed to keep honoring your choice.
- Privacy requests, legal holds, and disputes: For the applicable compliance period and until the matter and relevant legal retention requirements are resolved.
Information is deleted or deidentified when no longer reasonably necessary, subject to applicable law and protected backup cycles. Deidentified or aggregated information is treated as nonpersonal only when it meets the applicable legal standard; we do not attempt to reidentify data maintained as deidentified except as law permits.
We use reasonable administrative, technical, and physical safeguards appropriate to the information and risks. No transmission or storage system can be guaranteed completely secure. This does not waive any security obligations or rights provided by law.
8. Privacy Rights and How to Exercise Them
Rights depend on your residence, the law's applicability to our business and processing, and any exemptions. Where applicable, you may:
- Confirm processing and access your personal information.
- Learn its categories, sources, uses, disclosures, and recipients.
- Correct inaccurate information and delete eligible information.
- Receive an accessible, portable copy of eligible information.
- Obtain a list of specific third parties or categories of recipients to which information has been disclosed, where your state provides that right, including Oregon and Minnesota.
- Opt out of sales, California sharing, and targeted advertising.
- Opt out of profiling used for decisions producing legal or similarly significant effects, and question, correct, or seek review of those decisions where applicable, including Minnesota profiling rights.
- Withdraw consent to future consent-based processing, or limit certain uses of sensitive information where applicable.
- Appeal a denied request where applicable law provides an appeal.
- Exercise rights without unlawful discrimination or retaliation.
Submitting and verifying a request
Email hello@zikquote.com or call 401-314-3394. Describe the right you want to exercise, your state of residence, and the email address or phone number associated with your request. You may use the subject line "Privacy Rights Request," but no special wording is required. For browser choices, use Do Not Sell or Share My Personal Information.
For access, correction, or deletion, we may verify you by matching information to our records and request additional information proportionate to the request's risk. Do not send government IDs, passwords, or sensitive documents unless we specifically arrange a necessary, secure method. We use verification information only to handle the request and related security or compliance obligations. You do not need to create an account. We do not require verification for sale, sharing, or targeted-advertising opt-outs.
An authorized agent may submit a request as allowed by law. We may request proof of authority and, where permitted, confirm the request directly with you. Different rules may apply to a valid power of attorney, guardianship, or opt-out preference signal.
Timing, exceptions, and appeals
We acknowledge, respond to, and implement requests within the periods required by the applicable law. Substantive access, correction, and deletion responses are generally due within 45 days; we provide notice and a reason for any legally permitted extension. California sale/share opt-outs are implemented as soon as feasible and within 15 business days. Other opt-outs follow the applicable state deadline.
Requests are free within applicable legal limits. We charge a permitted fee or deny a repetitive, manifestly unfounded, or excessive request only where the law allows and explain our decision. Other lawful exceptions may protect another person's rights, privileged information, security, required records, legal claims, or a transaction you requested. We retain or withhold only as the applicable exception permits; a general business preference is not an exception. We explain a denial and available review rights unless legally prohibited.
To appeal, reply to our decision or contact hello@zikquote.com or 401-314-3394 and explain why it should be reconsidered; you may use "Privacy Appeal" as the subject. We respond within your state's appeal deadline, generally within 45 days and no later than 60 days unless a lawful extension applies. If an appeal is denied, we provide the explanation and information about contacting the appropriate state attorney general or regulator as required.
We will not discriminate or retaliate against you for exercising applicable rights. Some requested services may require the information necessary to provide them; we explain material effects of a choice without conditioning unrelated services on an opt-out.
9. California and Other State Notices
For California residents where the CCPA applies, Section 2 supplies the preceding-12-month categories collected, sources, business or commercial purposes, categories disclosed for business purposes, and categories sold or shared with recipient categories. These include identifiers and customer records, commercial and project information, internet or other electronic network activity information, geolocation data (approximate), audio, electronic, visual, or similar information where provided, and inferences drawn from personal information. Section 7 supplies retention criteria for each category. We do not knowingly sell or share information about anyone under 18. Our sensitive-information practices are described in Section 2.
California rights include knowing the categories and specific pieces of information collected, access, correction, deletion, portability, sale/share opt-out, and freedom from discrimination. A right to limit sensitive information applies if processing triggers it. Use the methods in Sections 5 and 8; GPC and the browser control require no account. You may also request information about disclosures for other companies' direct marketing under California's Shine the Light law, where applicable, by contacting us and identifying that request.
Section 8 also describes rights available under applicable laws in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states. Rights, applicability thresholds, exemptions, and response periods differ. For example, some laws do not provide correction, profiling opt-out, or appeal rights. Where applicable, Maryland residents have access, correction, deletion, portability, sale/targeted-advertising/ significant-profiling opt-out, appeal, and nondiscrimination rights. Applicable prohibitions, including restrictions on selling sensitive data and minors' information, take precedence over general descriptions of sales in this policy.
Oregon and Minnesota residents may request the specific third-party information described in Section 8. Rhode Island residents can review the identified recipients on our marketing partners page and contact us about recipients associated with their information. Nevada residents may submit a request to opt out of sales covered by Nevada law to hello@zikquote.com with "Nevada Privacy Request" in the subject, or by calling 401-314-3394; we apply Nevada's definitions and response requirements where applicable.
10. Children, External Services, and International Access
Our Services are intended for adults age 18 or older. We do not knowingly collect information from minors, sell or share their information, or use it for targeted advertising. If you believe a minor has submitted information, contact hello@zikquote.com or 401-314-3394 so we can investigate and take appropriate action.
Links and independent third-party services are governed by their own notices. Review those notices before providing information. Our Services target the United States; information is processed in the United States and may also be processed where our service vendors operate. Laws in those places may differ from your home jurisdiction. Accessing the Services from another country does not by itself waive applicable protections or constitute consent to a legally restricted transfer.
11. Changes and Contact
We may revise this policy as our practices or legal requirements change. The date above records the latest revision. Changes apply as stated when posted; material changes receive additional notice or consent where required by law. Posting a revision or your continued use does not itself authorize materially different processing of previously collected information when the law requires another choice.
Contact us with privacy questions, requests, complaints, or to obtain this policy in an accessible alternative format: